What We Do
Design
More than just an image, we provide clients with full creative design capabilities that are well-crafted and well thought of. Our expertise lies across different platforms such as animation, 3D, and full design suite.
Web Development
For us, website is one of the tangible expressions of a company. Offering complete 360-degree web development services, our trademark is a well-built, functional, responsive, and user-friendly site. We provide creative concept assistance, programming, maintenance, and hosting services.
Mobile Development
Understanding the critical rise in mobile usage, we help design and develop the right applications for your desired goals. With capabilities in both iOS and Android apps, our team of experts provide more than just services. We offer solutions that includes back-end services and database management.
Customer Relationship Management
Our client relations go beyond just answering your call. Backed by proper knowledge and a welcoming attitude, we provide complete CRM marketing services, as well as customer support functions by email, live chat, and telephone.
Online and Social Marketing
We value your presence online because we know that digital connection is as important as meeting your clients personally. With our significant experience with the digital landscape, we offer strategic online marketing with constant optimization, as well as social media management and marketing.
Our Work
Our goal is simple: deliver beyond client’s targeted expectation. Working exclusive for our international clients, our team provides expertise on information technology outsourcing services, software development services, and marketing services.
The Company
Mosed Corporation began operations in the Philippines in 2016, providing global IT and marketing services across different platforms. Our services include software development, website design, creative design, programming, data analysis, strategic consultancy, hardware management and maintenance, and online marketing and social media management.
Careers
- Technical and Customer Support Manager
- Product Director
- Delivery Manager
- PPC Officer
- Business Analyst
- Digital Document Encoder
- Marketing Automations Lead
- Senior Web Developer
On behalf of its client, MyAssets, Mosed Corporation is seeking a Technical and Customer Support Manager to lead its customer and technical support team. In this role, you will oversee a team of Technical Support Representatives, a Team Lead and a Training and Quality assurance specialist. You will be responsible for ensuring that the team provides excellent customer service and technical support to our customers. You will also be responsible for driving continuous process improvement, implementing new technologies and tools, and collaborating with cross-functional teams to ensure customer issues are resolved in a timely and effective manner. You will be setting goals and metrics, monitoring performance, and ensuring that effective training programs and quality assurance processes are developed and implemented.
Core Responsibilities:
- Lead and manage a team of Technical Support Representatives and a Team Lead to ensure customer satisfaction and issue resolution
- Manage the Training and Quality Assurance Specialist and ensure that they are developing and implementing effective training programs and quality assurance processes
- Manage and monitor team performance, and implement improvement plans as necessary
- Drive continuous process improvement and implement new technologies and tools to improve efficiency and effectiveness
- Collaborate with cross-functional teams to ensure customer issues are resolved in a timely and effective manner
- Monitor customer satisfaction levels and identify opportunities for improvement
- Develop and maintain technical support policies and procedures
- Identify and implement training and development programs for the team to enhance technical knowledge and skills
- Monitor industry trends and identify opportunities to enhance the customer experience
- Ensure compliance with company policies and procedures
- Manage budgets and resources effectively
- Work with the Product and Engineering teams to identify and resolve technical issues
- Provide regular feedback and coaching to team members to help them improve their performance and achieve their goals
- Develop and maintain strong relationships with customers and internal stakeholders
- Participate in special projects and initiatives as assigned by management
Additional Responsibilities:
- Conduct regular one-on-one meetings with direct reports to provide feedback, coaching, and mentoring
- Foster a positive team culture and promote teamwork and collaboration across teams
- Represent the Technical Support team in cross-functional meetings and provide updates to senior leadership
Skills and Requirements:
- Bachelor's degree in Computer Science, Engineering, or related field
- 10+ years of experience in technical support or related field, with at least 3 years in a management role
- Strong technical skills, including experience with Google Firebase and troubleshooting web and mobile applications
- Experience leading a technical support team in a fast-paced environment
- Experience with process improvement methodologies, such as Six Sigma or Lean
- Strong problem-solving and analytical skills
- Excellent verbal and written communication skills
- Strong coaching and mentoring skills
- Ability to work in a fast-paced, high-pressure environment
- Ability to work on a rotating 24/7 shift schedule
Job Highlights:
- Competitive compensation & benefits package
- HMO coverage from 1st day of employment
- Hybrid work setup
If you are interested you may contact us at (02) 8877 6601 or email us your updated resume at info@mosedcorp.com
On behalf of its client, MyAssets, Mosed Corporation is seeking a Product Director to lead the growth of its product portfolio. The Product Director will be responsible for developing and executing the product strategy and delivery, driving innovation, and ensuring that products meet customer needs and business objectives.
Core Responsibilities:
- Develop and execute the product strategy and roadmap, ensure alignment of this with the company’s overall business strategy and goals.
- Conduct market research and analysis to identity customer needs, industry trends, and competitive landscape to make informed product decisions and proactive product development.
- Learn about the company’s consumers, merchants, internal teams, competitors, and the market.
- Collaborate with cross-functional teams, including development, engineering, design, sales & marketing to define product requirements and ensure timely and high-quality product delivery.
- Prioritize features and product backlog based on customer and business value.
- Establish and monitor product metrics and KPIs to measure product success and identify areas of improvement on a continual basis.
- Lead the product development process from ideation to launch, ensuring product excellence, and optimizing user experience.
- Lead the product roadmap including addressing non-functional requirements based on market research and best practices.
- Manage the product lifecycle and make recommendations for product updates, enhancements, and retirements.
- Manage and mentor a product team / product owner’s
Skills and Requirements:
- Bachelor’s degree in business, engineering, computer science, marketing, or related field. Master’s degree preferred.
- Minimum of 7 years of experience in product management, with at least 3 years in a senior leadership role.
- Experience in software and technology product development.
- Strong strategic thinking and analytical skills with the ability to synthesize complex information and make data driven decisions.
- Excellent communication and collaboration skills, with the ability to influence and lead cross- functional teams.
- Strong leadership and people management skills, with the ability to motivate and mentor wider teams.
- Experience with Agile development methodologies and product management tools such as JIRA, Confluence, and JIRA Advanced Roadmaps.
Job Highlights:
- Competitive compensation & benefits package
- HMO coverage from 1st day of employment
- Hybrid work setup
If you are interested you may contact us at (02) 8877 6601 or email us your updated resume at info@mosedcorp.com
On behalf of its client, MyAssets, Mosed Corporation is seeking a Delivery Manager to oversee the delivery of its SaaS products to its customers and the delivery of supporting software and processes to internal stakeholders. The ideal candidate for this role will be responsible for managing the delivery teams, setting delivery goals and metrics, monitoring performance, and ensuring that the client's external and internal products are delivered on time and within budget. The Delivery Manager will also be responsible for collaborating with cross-functional teams to identify areas for improvement and implementing processes and tools to optimize delivery operations across all functional areas of the organization. Additionally, he/she will be responsible for managing the overall roadmap of the company using JIRA Advance Roadmaps and working with multiple stakeholders to manage delivery and expectations.
Core Responsibilities:
- Manage the delivery team and ensure that we are delivering products on time, up to standard, and within budget.
- Set delivery goals and metrics for the team and monitor performance to ensure that we are meeting our objectives.
- Collaborate with cross-functional teams to identify areas for improvement and implement processes and tools to optimize delivery operations across all functional areas of the organization.
- Align delivery methodologies across functional areas of the organization
- Manage the overall roadmap of the company using JIRA Advanced Roadmaps
- Work with multiple stakeholders to manage the delivery and expectations
- Delivery projects on behalf of internal stakeholders, such as Technical Support, Compliance, Marketing, and Site Reliability
- Manage a team of project managers, scrum masters, business analysts and technical analysts
- Develop and maintain strong relationships with customers and internal stakeholders
- Monitor and report on key performance indicators related to delivery performance and customer satisfaction
- Work with the Product and Engineering teams to identify and resolve issues relating to product delivery
- Ensure that delivery operations are compliant with company policies and procedures
- Participate in special projects and initiatives as assigned by management
Skills and Requirements:
- Bachelor’s degree in Business Administration, Engineering, or related field.
- 10+ years of experience in delivery management or related field
- Strong project management skills, including experience with agile methodologies and project management tools
- Excellent verbal and written communication skills
- Strong problem solving and analytical skills
- Ability to work independently and collaboratively as part of a team
- Ability to work in a fast paced, high-pressure environment
- Knowledge of customer service best practices and customer support metrics
- Experience of managing a team of business and technical analysts
- Knowledge of project delivery methodologies across functional areas of the organization
- Experience with JIRA, Confluence and JIRA Advanced Roadmaps
Job Highlights:
- Competitive compensation & benefits package
- HMO coverage from 1st day of employment
- Hybrid work setup
If you are interested you may contact us at (02) 8877 6601 or email us your updated resume at info@mosedcorp.com
Mosed Corporation is looking for a full-time Paid Ads Strategist with a background in e- commerce who will be tasked to manage online paid advertisements for multiple clients’ online stores. Major platforms of execution include, but are not limited to Shopify, Google Analytics, Google Shopping, social media platforms, etc.
Core Responsibilities:
- Plan and execute online marketing ads for platforms including but not limited to; Facebook Ads, Google Ad Network, Instagram, YouTube, ad networks.
- Execute sales and marketing initiatives through online store sales and oversee ads deployment on several platforms such as Google Shopping.
- Analyze and report marketing data through product tagging, meta tagging, integrations and other means necessary.
- Meet with stakeholders to report online store and ads performance (i.e. sign-ups, subscriptions, sales, online marketing performance, customer feedback, etc.) together with the Digital Mktg. Lead.
- Manage the online assets of the assigned product such as but not limited to Shopify, Google Ads Account, Facebook/ Instagram Account, etc.
- Work with internal teams and Subject Matter Experts to deliver the necessary marketing materials to execute online activities.
- Ensure existing and potential customers are funneled and segmented properly using CRM and Marketing Automation Tools.
- Create Ads and other marketing content with the help of internal teams.
- Perform experiments and conversion tests, A/B tests.
- From time to time, execute tasks/ projects outside the scope of the assigned product as a means to diversify experience in working with other industries.
- Manage and optimize launched ads
Skills and Requirements:
- At least 4 years of relevant experience in Paid Ads Management with knowledge in web analytics and reporting
- Must have a good understanding of online marketing and the customer journey from awareness, consideration, to conversion and retention.
- Must have a good understanding of online analytics, data analysis.
- Knowledgeable in CRM Tools such as but not limited to Mailchimp, Drip, Klaviyo, Hubspot, Salesforce, etc. is a plus.
- Above average verbal and written English communications skills.
- Knowledge in Front/back-end functionalities of Shopify is a plus.
- Marketing and advertising agency experience is a plus
- Google Ads Skillshop certification and Google Web Analytics Certification are advantages.
Job Highlights:
- Competitive compensation & benefits package
- HMO coverage from 1st day of employment
- Hybrid work setup
If you are interested you may contact us at (02) 8877 6601 or email us your updated resume at info@mosedcorp.com
The Business Analyst will work closely with stakeholders to identify business needs and provide solutions that align with company goals. The candidate will gather, document, and analyze business requirements, facilitate meetings, and communicate findings to both technical and non-technical team members. He/she may also be required to participate in testing, training, and implementation efforts to ensure successful project delivery.
Core Responsibilities:
- Work with stakeholders to define project scope, business requirements, and objectives specifically with Customer support, Compliance and Marketing
- Participate in project testing, including test case creation, execution, and defect tracking
- Collaborate with technical and non-technical team members to ensure effective communication and successful project delivery
- Facilitate meetings and workshops to gather requirements and ensure stakeholder buy-in
- Provide training and support for end-users to ensure adoption and successful implementation of new processes and systems
- Maintain documentation of requirements, processes, and procedures
- Continuously monitor and evaluate project progress and provide regular status updates to stakeholders and management.
- Manage JIRA integration for different teams within the business
Skills and Requirements:
- Bachelor's degree in Business Administration, Information Systems, or a related field
- 5+ years of experience in business analysis or a related field
- Strong analytical, problem-solving, and critical thinking skills
- Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders
- Proficiency in project management and business process analysis methodologies
- Experience with JIRA, Zendesk, Google Cloud Platform including configuration of screens and views of products such as Zendesk for CS and BI tool views.
- Experience or familiarity with standard BI tools
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills.
Job Highlights:
- Competitive compensation & benefits package
- HMO coverage from 1st day of employment
- Hybrid work setup
If you are interested you may contact us at (02) 8877 6601 or email us your updated resume at info@mosedcorp.com
Mosed Corporation is looking for a detail-oriented Digital Document Encoders to handle the specialized task of digitally preserving the print publications of its client, SPORTING NEWS1 The project aims to preserve news articles published over 120 years ago and provide the global sports community easy access to them.
The Role:
- Catalogue and digitize Sporting News’ print publications in an organized and user- friendly repository
- Ensure that the digital content captured is complete and accurate
- Perform other job-related duties as assigned
What We’re Looking For:
- Intermediate level digital file management skills
- Meticulous attention to detail
- Precise, organized and highly focused
- High-level computer literacy
- Self-motivated and able to work unsupervised
- Able to coordinate and work with remote teams
- Flexible in working under changing and different settings
Advantageous to Have:
- Experience using Airtable, Adobe Acrobat, MS Word
- Proficiency in Mac OS
Job type: project-based
Job Highlights:
- Competitive compensation & benefits package
- HMO coverage from 1st day of employment
- Hybrid work setup
If you are interested you may contact us at (02) 8877 6601 or email us your updated resume at info@mosedcorp.com
1 Founded in 1886, Sporting News is the oldest sporting publication in the United States. Initially known as the essential source for baseball coverage, in the 1940s it began to cover a wider array of sports, including college sports, the NBA, NFL, NHL, motorsports, golf, tennis, boxing and many others.
Mosed Corporation is looking for a Marketing Automations Lead who will spearhead, manage and execute the client’s customer retention and engagement efforts through various online communication methods available, online customer funnel management and overall CRM Tool Management. The Marketing Automations Lead will work with the Product Marketing Manager, Customer Acquisition Team, and Creatives Team in ensuring a well-constructed customer journey, pipelines and interventions made for the business.
Core Responsibilities:
- Identify engagement patterns of both existing and potential customers then turn them into strategic action plans to meet business objectives.
- Create and segment customer journey funnels.
- Identify all points in the product funnel, and implement relevant strategies for each.
- Ensure that data of potential customers who engage with acquisition channels are properly collected, funneled, and managed through proper pipelines with the use of CRM and other Marketing Automation Tools.
- Ensure that data of potential customers who engage with acquisition channels are properly collected, funneled, and managed through proper pipelines with the use of CRM and other Marketing Automation Tools.
- Develop and execute action plans/ campaigns focused on engaging with both existing and potential customers collected from online acquisition efforts.
- Properly track, measure, and evaluate performance of different customer communications, and conduct A/B tests for optimization and improvement of CRM campaigns.
- Ensure proper operations of on-going CRM-related campaigns.
- Coordinate with other teams within the organization to ensure proper execution, delivery and documentation of marketing campaign efforts.
- Proactively provide stakeholders and internal teams with value-adding feedback and action plans to improve marketing effort results.
Skills and Requirements:
- At least 5 solid years of experience in managing/ leading online CRM operations. Experience in e-commerce/ software marketing is a plus.
- Must have hands-on experience in identifying engagement behavior through data, building funnels and managing online customer journeys.
- Must be highly knowledgeable in operating CRM and Marketing Automation Tools. Certification in using such tools is a plus.
- Must have good verbal and written English communication skills and must be able to present in front of stakeholders when needed.
- Must be detail-oriented, especially when providing data-driven reports.
- Must be tech-savvy and adaptable with the latest tools and trends in CRM.
Job Highlights:
- Competitive compensation & benefits package
- HMO coverage from 1st day of employment
- Hybrid work setup
If you are interested you may contact us at (02) 8877 6601 or email us your updated resume at info@mosedcorp.com
Mosed Corporation is looking for a Senior Web Developer who will be responsible for building and maintaining websites (including mobile responsive websites) according to client specifications using PHP, HTML, CSS and JavaScript. It is preferred that the candidate have a solid understanding of WordPress and related technologies. He/she must be able to build and customize websites and plugins, and will work closely with our design and development teams in meeting our clients’ requests.
Core Responsibilities:
- Build or develop websites from scratch using PHP, HTML, CSS and JavaScript.
- Update, monitor, and resolve performance issues across all assigned websites.
- Develop dynamic database-driven and mobile-responsive websites from scratch including eCommerce sites, and content management systems using WordPress, and other related technologies.
- Integrate user-interface elements developed by other front-end developers/designers in the team.
- Convert website UI / UX designs to fully functional Websites or WordPress website themes.
- Build/source efficient, testable, and reusable WordPress Plugins when required.
- Integrate and/or import data from various services, systems and databases.
- Document and demonstrate solutions by creating documentation, flowcharts, layouts, diagrams and review the documentation created by other team members when needed.
- Support and develop other developers’ skills by providing advice and conducting code reviews.
- Keep abreast of emerging web/mobile/eCommerce technologies and industry trends, and be able to apply them into operations and relevant project activities.
Skills and Requirements:
- Preferably with a minimum of 4 years relevant work experience.
- Experience in creating custom theme design, theme customization, custom module, development, API integration and applying security measures.
- Strong experience with dynamic websites, WordPress using PHP, HTML5, CSS3/SCSS/SASS/LESS, JavaScript ES2015.
- Strong UI / UX development experience.
- Familiarity with Gutenberg Blocks Development and also using other page builders.
- Experience with using ACF and custom post types.
- Knowledgeable in integrating third party APIs or services.
- Experience with cloud hosting platforms, staging environments, DNS management, and applying security measures.
- Good knowledge of Google Tag Manager, Google Analytics, Goal Tracking, and SEO.
- Experience with providing technical support in an SME, scale-up or software business monitoring performance and troubleshooting issues as required.
- Experience with both MAC and Windows operating systems.
- Experience with GIT and version control
- Experience with project management tools such as Asana and JIRA
Desired Skills:
- Knowledge of Bedrock/Sage development process (not required)
- Experience in developing/operating Shopify stores and other eCommerce platforms.
Job Highlights:
- Competitive compensation & benefits package
- HMO coverage from 1st day of employment
- Hybrid work setup
If you are interested you may contact us at (02) 8877 6601 or email us your updated resume at info@mosedcorp.com
Our Team
We are one unit, working towards excellence in information technology. We are nimble, giving us global manoeuvrability to diversify our strengths. We are Mosed.
Email: info@mosedcorp.com